Physio-Control LIFEPAK 1000 Heart Safe Wrap Around

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The Physio-Control LIFEPAK 1000 Heart Safe Wrap Around is a special support service for LIFEPAK 1000 Defibrillator owners. Customers can choose the duration that they want the service for via the drop-down menu above.

The Heart Safe Wrap Around service plan includes the following:

Implementation Services

  • Medical Oversight
  • AED Placement Support: Assessment of your AED needs, with recommendations for AED locations around your facility that comply with the AHA "3 Minute Response Time" guideline.
  • Medical Authorization: Heart Safe Wrap Around will acquire a prescription for your LIFEPAK 1000 and provide ongoing medical oversight.
  • State Registration: With each state having different legislation on AEDs, this program helps complete any paperwork, registration, or notification for local EMS systems.

On-Going Program Readiness Support

  • Heart Safe Central: Software tracks all your LIFEPAK 1000 components, with electronic reminders, tracking locations for other equipment, and AED implementation templates.
  • Device / Supply Tracking: You will receive updates from an online tracking management system on when electrodes or batteries will expire, as well as maintenance reminders.
  • Training and Dedicated Account Support, plus Premium Account Support: A dedicated team of certified experts to answer any questions, review training, and overall manage your account.
  • Auto Supply Replenishment: Replacement consumables, such as batteries and electrodes, will arrive 30 days before the previous ones expire.

Post-Use Services

  • Data Download Check and Clinical Review: Get assistance in downloading device data for review after an incident. An AED Usage Medical Report will be compiled and sent to local medical authorities, in compliance with HIPAA regulations.
  • Device Check: A factory-certified technician will check that your AED is still in good working condition after an event.
  • Post-Event Supply Replenishment: The technician will also replace the used electrodes and battery after an event.
  • Hero Program: Emotional stress is a normal reaction to these emergency scenarios, and professional counselors can be sent to your site to provide post-event counseling to participants within two business days of the incident.